Your site coordinator graciously volunteers their time to be a pick-up site for your NFC order. They receive your products, receive your payments, make deposits, and they prepare a site accounting report for each cycle.
The pick-up location, pick-up day, and hours for each site are clearly defined on your invoice. If you absolutely cannot pick up your order on the designated date and time, PLEASE contact your site coordinator IN ADVANCE of the pick-up date to discuss alternatives.
NFC policy states that if your order is not picked up at the designated time, your paid order will be distributed to someone else.
The Nebraska Food Cooperative is a volunteer run organization that also depends on the willingness of local churches and businesses to open up their facilities for our pickups.
As such, we are unable to provide storage for our customer members after designated pickup times. Our official policy therefore is to not offer such storage.
Orders not picked up during the order window may be donated at the discretion of the site coordinator. The customer will still be liable for payment in this case, in order to fulfill the obligation with our farmer members who supplied the products in good faith.
In practice, we recognize that each site and each site coordinator work under unique circumstances. We leave the application of this policy to the discretion of the each site coordinator or cashier. If you have a concern about your ability to pick up your order during the designated time, please call your site coordinator as soon as possible. His or her phone number is listed on your invoice. Thank you for helping your cooperative run smoothly!